DO YOU SHIP INTERNATIONALLY?
- Yes, we do ship worldwide. We send our sparkle with tracking number to every country. If you need more information about shipping time and prices, see more in HERE
I JUST RECEIVED MY ORDER. CAN I RETURN PART OF IT?
- Sure you can ! We love experimenting with jewelry, and we understand that you might occasionally change your mind. All you have to do is return them for a full refound or credit ( you can learn more about return and refound HERE).
HOW CAN I SHIP RETURN BACK TO INGRUCCIA?
Please address to us all returns to:
Ingruccia - Filipa Pereira
Rua Gonçalo Cristovão, 292
- We are NOT responsible for lost return packages, and recommend to use a shipping method with tracking number.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
Portugal: We accept paypal and bank reference (paypal. referência bancária)
Worldwide: We accept Visa, Mastercard, Discover, American Express and PayPal
CAN I CHANGE / CANCEL MY ORDER?
- After payment, you CAN NOT change or cancel your order.
- If you didnt make the payment and want to change your order or adress, please email us to help you in the best way possible. ([email protected])
DO I NEED TO REGISTER TO PLACE AN ORDER?
- You dont need to register, you can place your order buy checking out as a Guest, but, when you register you will have acess to shipping details and you will received our newsletters and news with promotions. In general, its always a advantage to be register, but you dont have to, if you dont want.
I ORDER A BIJOU BOX / GEEK BOX AND I'M STILL WAITING ON IT. WHEN WILL IT SHIP?
- Ingruccia Bijou Box / Geek Box is a personalized service and will take a maximum of 30 days to ship. Its a very special process that you can know more about it HERE
HOW CAN I BUY THE RIGHT SIZE RING FOR ME?
- Buying online jewellery is very fun but can be dificult, especially... ring sizes ! We created a especific method that will help you ! See HERE