DO YOU SHIP INTERNATIONALLY?

- Yes, we do ship worldwide. We send our products with tracking number to every country. If you need more information about shipping time and prices, see more in HERE

I JUST RECEIVED MY ORDER. CAN I RETURN PART OF IT? 

- Sure you can ! All you have to do is return them for a full refound or credit ( you can learn more about return and refound HERE).

HOW CAN I SHIP RETURN BACK TO INGRUCCIA?

Please address to us all returns to: 
Ingruccia - Filipa Pereira
Rua Gonçalo Cristovão, 292
4100-266 Porto 
Portugal 

- We are NOT responsible for lost return packages, and recommend to use a shipping method  with tracking number. 

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

Portugal: We accept paypal and bank reference  (paypal. referência bancária)

Worldwide: We accept Visa, Mastercard, Discover, American Express and PayPal

CAN I CHANGE / CANCEL MY ORDER? 

- After payment, you CAN NOT change or cancel your order. 

- If you didnt make the payment and want to change your order or adress, please email us to help you in the best way possible. ([email protected])

DO I NEED TO REGISTER TO PLACE AN ORDER? 

- You dont need to register, you can place your order buy checking out as a Guest, but, when you register you will have acess to shipping details and you will received our newsletters and news with promotions. In general, its always a advantage to be register, but you dont have to, if you dont want. 

I ORDER A GEEK BOX AND I'M STILL WAITING ON IT. WHEN WILL IT SHIP?

- IngruccianGeek Box is a personalized service and will take a maximum of 30 days to ship. Its a very special process that you can know more about it  HERE