RETURN & REFOUND

To return your order, send to this adress: 

Ingruccia - Filipa Pereira
Rua Gonçalo Cristovão, 292
4000-266 Porto
Portugal

º After receiving your order, you have 10 days to return; 

º We are not responsible for lost return packages;

º You will receive an email notification from Ingruccia when we receive and process your return. Please allow 20 business days for your return to be processed;

º The costumer pays the shipping to return the product.

 

We ONLY refound (give cash back) if the order is damaged or broken. In this case you have to take a picture of your order and send to us: [email protected] 

 

BIJOU BOX & GEEK BOX

Bijou Box - is a service that you receive surprise jewellery. In that case we do not make returns or refounds if you dont like the items.
Geek Box - is a service that you recive surprise merchandising. In that case we do not make returns or refounds if you dont like the items.